Swing City Music Co - Edwardsville, Illinois

Brad S.

Every time I have gone to Swing City, they have greeted me with a smile and ask me if they could help me. When I say I know what I’m looking for, they do the best thing a customer service employee could do: they trust me to look around by myself without them breathing down my neck. I’ve had that issue at many music stores over the years, but they respect personal space and allow me to look around as much I want.

In addition, their prices are on par with the lowest you’ll find online. In my experience, I’ve bought guitars, pedals, drum equipment, and lights from them and they always give me the correct price. No price match or anything, but everything is priced exactly how it should be.

The nicest and most considerate employees work at the Edwardsville location and I haven’t had a bad experience yet in the six years I’ve been going there.

Disclaimer: this review is for Edwardsville store. I haven’t had the same experience at the Collinsville location, but I am still giving them the benefit of the doubt before I write a review about them.

I love Swing City Edwardsville!

Andy C.

Swing City Music in Collinsville is a local treasure!

​​I am ashamed to say that while I was once loyal to Drum Headquarters on the Missouri side, for the last several years my schedule has made it highly convenient for me to go online and order gear, sticks, what have you. ​​Even though I work less than a block away from this location, I hadn't dealt with Swing City in many years since it was at the old location.

​​I recently got into more of a recording project and I know nothing about home recording, mixing, monitors, etc. So I have visited with Art at this location now a couple of times. I want to stress here that after my recent experience of trying to learn about and purchase a wireless in ear monitor for studio and stage, I will no longer order ANYTHING from the big guys.
​​One look around this store and I realized how wrong it was of me to EVER give my money to the Sweetwaters of the world and why it is so important to shop local for music gear if you have the opportunity. At this location, people are taking lessons, kids are learning to play, local artists music and merchandise is available for purchase, local shows are promoted and on and on. There are so few opportunities left in our area for any sort of music "scene"- places to learn, play, hone your craft, etc. but this is one of them and it is important that we support it. ​​

Art and Art Sr. and their team explained mixers, in ear monitors and different aspects of recording and sound to me, etc. clearly so that I could understand what was best in my situation and they didn't treat me like a dummy for being a 44 year old musician who should already know this stuff by now. They didn't try to sell me a bunch of stuff I didn't need AND as an added bonus they beat SweetWater's pricing on everything without me even bringing it up or asking ( I would have paid more for the free education that I got from these guys). ​​Strongly recommending that everyone go here. They have an outstanding selection, great service (not a snobby guitar shop atmosphere), and they can get you what you need if they don't have it. Thanks for reading. Hope this helps!

Brandon E.

Love this place. Really helped my son hone his guitar skills with weekly lessons. Very appreciative of their time and effort.

Caleb E.

I use to be an avid customer. But I am growing more and more frustrated with the management. I feel like I'm going into a sleazy used car dealership most the time and I am treated like a waking wallet. I've bought some guitars and amps there, so I am (or was) returning customer . The employees act fake and I feel like everyone is treated like they are a child. I was going in there to look around if there was any new stock, the employee kept on hovering and was forcing me to play the instrument I didn't want to try.
Honestly, go to mojos. This place is as unpleasant as a guitar center

Brandy B.

Been a loyal customer for over 20 years. Staff knowledgeable and always willing to help. From rock band to school band, they have what I need.

LazyAyden

Very good guitar store they got good guitars i had an good experience they guitar were clean and tuned would recommend

Two G.

Was at the Edwardsville store this afternoon and one of the employees was very unhelpful and rude. Instead of helping he just told me everything was out of my price range. He doesn't know me or how much money I had in my pocket. Will never go back!.

Kathleen A.

Staff is nice. Small store, but if they don't have it, they order it and get it to you within a couple days.