Mathers Clinic - Rockford - Rockford, Illinois

Julie M.

They are always kind and efficient . I have always been treated with respect! UPDATED REVIEW: I feel I owe it to anyone who is or has ever needed a place like Mathers. I was essentially “kicked to the curb” as the main doctor was retiring . I was told that they will no longer accept my insurance ( personally paid PPO insurance ) so it would be cash…IF they get a doctor with any availability. I was made aware of this when I came in for my usual monthly appointment. They had new office staff and something was just not right . I did get an entire 30 days to find the type of doctor I needed that was accepting new patients. Needless to say, I went without for six months. No calls, no checking up, no referrals and definitely no HELP. I was a paying/insurance patient for five years. I always paid my copay , I was always respectful, honest, stuck to my plan and was never anything but gracious. I appreciated being treated the same, in return… Until I wasn’t.

Valerie M.

Great staff! Very kind and friendly! The psychiatric practitioner that I see is amazing and listens! She gives great advise and I feel like she works with me. I've experienced treatment where I'm told what to take and to make huge life altering decisions without realizing the consequence or the complex nature of the request-regardless of negative side effects but here I feel like we work as a team in collaborating my treatment! A+++

Donald C.

First of all, the receptionist, Michelle, was completely rude and disrespectful from the very first time we spoke on the phone. Secondly, I was told that the doctor would send me a link to a video chat at the time of my appointment and to NOT reach out if shes late because "sometimes the doctor is running late." So I wait for 2 hours, during my own work hours, and never hear a word from anyone. I send her an email and she says, "since you didnt reach out earlier we are considering this a no-show and keeping your $100 deposit." This place feels like a scam to me. Now, I have to spend more of my time calling people to try and get my deposit back because this is completely wrong and unfair treatment. I feel like this company is taking advantage of me and I would definitely not recommend to anyone.

This was originally a 1 star review but I changed it to 3 stars because Bre from billing was very kind and professional and admitted they made some mistakes on their end and refunded my deposit. I thought it was important to update this review with the new information.

Tim C.

It's a hit and miss situation at Mathers Clinic. I've worked with 3 different professionals at Mathers Clinic, each had a different skill set which I needed
for different purposes. I felt 2 professionals were duds and a waste of my time, so I stopped using their services after a couple visits. 1 is awesome and I continue using her services.

Joyce H.

My psychiatrist I see is great I can talk with her about everything.

The doctor is the best. Hes so kind and under standing.

The staff are all great. I've never sat and waited over 10 min. For my appt.

Catherine C.

I was happy with the diagnosis of two family members, but I think they dropped the ball on a 3rd, who did not connect with his clinician. A bit difficult to get them on the phone. But the appointments are timed well, lots of late day appointments, and they understand autistic adults and their comorbidities.

Anne G.

The staff and Dr. Vemuri are wonderful and experienced individuals. You can't find better quality in a Doctor. I wish I could reach out 2 those who've had a horrible experience, that is completely unacceptable. I've been a patient w/Mathers since Family Services in McHenry Co. closed. Unfortunately I can't recall the exact date I began my treatment w/this excellent group of Doctors of Psychiatry, Psychology, APNs, and every Therapist along w/all auxiliary staff. Dr. Vemuri is an exception in his field imo, he has always made himself available and has not only called me personally to check on my status but helped me w/my Son as well, always answering my calls when my Son was fighting Addiction. I can't express enough gratitude regarding this man who freely gave so much of his time to me while I was in crisis trying to help my Son. He is extremely sensitive, easy to speak to, truly has concern after all the years he has been in practice and there is no burnout in this Doctor- none. I've been in Psychiatric care for over 20 yrs. I can't say enough about his character and treatment. As for my Psychologist in Crystal Lake- She was phenomenal and I'm sure she still is if she is still employed w/Mathers. My APN and Prescriber was a woman I'll always hold close to my heart. Rhonda Freed will never be forgotten as long as I breathe. I moved to Rockford in 2016 and continued my treatment with Mathers Clinic as they are here in Winnebago Co, McHenry Co, w/locations in Crystal Lake, Woodstock and a Methadone Clinic in Elgin I believe. This is a Private Practice that began w/Dr. Vemuri and has grown tremendously since I began going. Dr.
"V" as he is fondly known as is also a Director of AA meetings in many areas. My only regret is they are not available on the weekends and as far as I know do not offer any psychological assistance groups such as Depression, Bipolar Disorder, General Mental Health, or other mental health illnesses support groups where your therapy can continue in a grp session 2 help you learn new skills, understand your needs, or meet another person who is basically suffering from the same disease you are. The NAMI chapters in this area don't offer any group support meetings or any meetings at all in Rockford. To wrap up? Mathers Clinic is an excellent resource for those in need of family counseling, relationship, adolescent mental health, addiction treatment, every psychological aspect of the human psyche. They accept Medicare and will work w/you in making any payments. I'm unsure of Medicade. Remember one thing-not everyone is a good fit, we are all different w/different needs. If you don't feel comfortable with your Therapist or Doctor it doesn't mean you can't find someone else w/in the practice that you feel is better for you. You can. No judgment will fall upon you. I'll continue my care with Mathers Clinic as long as they'll have me. I've never heard anyone speak badly of anyone in this Practice and I am extremely grateful for all the Professionals that have helped me all these yrs. My profession was "Nursing" and I know burnout when I see it... Not @ Mathers Clinic. Not once. Everyone of you that treat us are above and beyond exceptional. I'm very grateful for every second I've been given and every sincerest comment and kindness I've been given. You have kept me on the road I wanted to turn off of years ago and propelled me into learning my needs, acceptance of myself, and a clearer understanding of my disease. I honestly don't know where I'd be had I not found this Clinic.
Sincerely, Anne Garcia

Marion R.

Wonderful and efficient staff and service. From arrival -> check-in -> consultation -> follow up appointment scheduling and finally through to departure. Very pleasant/positive staff and experience, especially from Marcia and Jessica. You ladies have a great team!