LifeStance Therapists & Psychiatrists Gurnee - Gurnee, Illinois

Darin S.

Worst therapy experience ever. In 20+ years of therapy I have never walked out of an appointment until today. All the therapist did was badger me and mock me. He got annoyed when I did not understand his questions and continued to ask the same questions, phrased the exact same way, over and over. When he rolled his eyes at me, I ended the session. Most unprofessional mental health 'professional' I've ever dealt with.
This guy is why people are afraid to go to therapy.

I won't even get into the 13 days of frustration I had dealing with the administrative staff to even get this appointment.

camellia H.

If you are trying to find a good fit, caring, and understanding mental therapist and/ or psychiatrist; try Lifestance. My mental health team at Lifestance has been very supportive and understanding. I highly recommend Lifestance.

delia C.

I’m super excited and motivated! Everyone I encountered with helped me out and blessed I was able to get in ONLY one week later!

Carl B.

I made a leap and tried to better myself by scheduling an appointment with these clowns. My appointment was at 1:00 today, it is not 1:14 and I have not received a link nor a phone call to begin my appointment.

I completed all the annoying online portal requirements and uploaded all the documentation they requested in advance of my appointment, and scheduled time out of my day to be available, only to be blown off. I also attempted to call these jokers 30 minutes in advance of my scheduled appointment, and worked my way through the phone tree only to be told the offices are closed, with no option to leave a message.

This is why people don't reach out for help, because the 'help' is more often than not in need of 'help' themselves.

Do not recommend, won't be rescheduling, and will be vehemently arguing against any imposed late or reschedule fees that I am certain they will impose.

Worst company ever.

Don A.

This is a scam as far as I'm concerned, about the first they did was asked for my credit card number. I should have known that something was up at that moment. I set up a physical appointment at a brick and mortar location. They sent me the address on three occasions along with information saying you need to give 48 hours cancellation notice and be there 30 minutes before the appointment . I completed everything they asked for in their portal except the document allowing them to change the visit form physical to Video-health at will. We wanted a physical visit. Saturday the day before the visit they sent an email saying they had changed the visit to a Video-health visit. This was under 48 hours cancellation policy so I could not cancel. I replied to their email explaining that I wanted a physical visit and the a video did not work form me. I received an email form them saying they would get back to me in 7-10 days. I called the 800 number and the office was not open. So Sunday afternoon to make the best of a bad situation we logged into the portal and and got into the waiting room. When I went to start the call I had to load software and log into a new system. It would have been nice of them to tell me this so we could be ready. Finally after 10 hectic minutes we were able to talk to some one and with my whole family sitting in front of her she said we had to complete the portal and hung up on us. There we all sat in disbelief this just happened. I rate this as one of the worst experiences I have ever had with a company. So now we will see if I get charged $300 for a missed visit.

BIGGREDD 3.

I'm OK with checking in to let you know I'm coming however, I can do without the 20 questions and every time you check in it's the same thing.

Santos G.

I thought the service is a great idea. But the doctor my wife and I were assigned was just not vibing with me. Not saying he was taking my wife’s side. But just felt like he was pushing me into doing something I didn’t want. Like if all he wants is the money from the appointments if we were to continue. This guy was 70 yrs old and had been divorced twice. I felt like he was totally desensitized with what my wife and I are going through. I would try it one more time. Just not with the doctor they assigned me.

lori H.

So much better than I expected ! Had just spent a 10 day stay at a "behavioral" hospital for a "nervous breakdown " which now in hind sight , I realize was just a stepping stone in my recovery. The stay there was nothing more than tolerance enhancement. It was a can of "mixed nuts" , The cashews should have been in one group and the pecans in another !
The appointment I had today with the counselor, Mark Schlitt, was awesome! He was so easy to talk to ! I felt like there was nothing I couldn't, didn't want ,to talk about !!
Thank you soon much for being part of MY recovery !!!!