Courage to Connect Mental Health Center - Glenview, Illinois

Coraline D.

I’ve had an incredible experience working at Courage to Connect.The supportive team and positive atmosphere made working enjoyable. Management genuinely cares about employee growth and well-being, providing opportunities for collaboration and professional development. The collaborative culture fosters creativity and innovation. I highly recommend this place for anyone looking to grow their career in a professional and dynamic environment!

Nancy R.

Judge for yourself: I found Michael Clatch to be both arrogant and ignorant. He doesn’t understand trauma and how it manifests itself in adults, children, or with the family dynamic. We terminated sessions almost immediately.

Giovanni G.

I have been seeing Dr. Clatch for some time now and can wholeheartedly recommend he and his practice. I have found Dr. Clatch to be patient, kind, and supportive. He has helped me immeasurably with my anxiety issues.

Samantha V.

Highly recommend! Flawless experience from start to finish. Kimberly from Courage to Connect was knowledgeable, professional and great with my kiddo. She made a complicated process seem easy and gave wonderful guidance about how to advocate for my child.

Joan H.

We have had a great experience at Courage to Connect with both Dr. Michael Clatch and with Lauren Rushing. They are both excellent therapists and really care about their clients. They really work with the personalities of my kids so that they get the most out of their sessions and feel supported. Thank you!

Katie C.

I had a great therapist at CTC whom I worked with for a while, and she recently left for another opportunity. However, instead of giving her the chance to talk to me about her move so we could discuss termination in a session, CTC had an intake coordinator call me out of the blue in the middle of the workday (my appointments are in the evenings) to casually drop that my therapist would be leaving and immediately ask me to set up an appointment with someone else. This approach indicated to me that whoever owns/runs the practice has no regard for best practices in the field of mental health and is focused solely on the bottom line.

The only reason CTC gets two stars instead of one is because my therapist as an individual was great, the billing was smooth, and virtual sessions always worked well.

anna K.

I transitioned to CTC when my therapist went there. Initially I was really excited as it was much closer to my home and the schedule of my sessions worked wonderful. For starters I have complex PTSD and deal with anxiety and depression, I followed my amazing therapist there as she gives me safety and trust. This review is nothing about her.

I appreciate the convenience of multiple offices but the decorations and some of the rooms are so overwhelming that I struggled at times. This may seem so frivolous to some people but when you are dealing with very complicated feelings and emotions including suicidal ideations, a room covered in graffiti, next to a giant piece of artwork with shiny graphics and trains cluttering the room....it is so overwhelming. Some rooms are better than others but overall the space is where the farthest thing from being calming. I had to learn to find spots in the room that I could focus on so that it wasn't so overwhelming.

I also had a variety of billing issues. I can fully say that some of it was due to my fault and in an error with my insurance however the lack there of communication from the practice and then taking out over $1,000 without me knowing was rather frustrating. Ultimately it was resolved but it was resolved because I had to call and email to ensure it was being done.

Ultimately my therapist left and moved on to a different practice. I understand that there are other therapist there who are probably trained in trauma just as my therapist was, however I have been working extremely hard with my therapist for 2 years and I have no intention of transitioning to anybody new. When my therapist informed me that they were leaving the practice they were not able to tell me where they were going. The practice itself did not inform me either, however they sent me an email saying that they did and thanked me for being part of the community. Lastly, my therapist wasn't allowed to tell me where she was going which was probably the most frustrating part of it all. To add more stress and anxiety to my life I had to wait until she actually left and then search through the internet to figure out what new location she was at. For a business that is supposed to care about their clientele I feel that they are very lacking and ultimately could care less about me and my well-being.

Polina L.

I am very happy we have found this practice for my son. He is getting the support he needs in a welcoming environment and looks forward to his sessions unlike with his prior therapist. Scheduling and billing has also been very easy. It's great that they are in network with United.