Capital Chrysler Dodge Jeep Ram of Indian Trail Service - Monroe, North Carolina

Capital Chrysler Dodge Jeep Ram of Indian Trail Service

Capital Chrysler Dodge Jeep Ram of Indian Trail Service es una destacada entidad dedicada a la atención de vehículos de las marcas Chrysler, Dodge, Jeep y Ram. Ubicada en la dirección 5501 W Hwy 74, Monroe, NC 28110, Estados Unidos, este centro de servicio goza de fácil acceso y está listo para brindar una asistencia excepcional a todos sus clientes.

Para contactar a Capital Chrysler Dodge Jeep Ram of Indian Trail Service, no dudes en comunicarte al teléfono 7046107714 o visitar su página web oficial: capitalofindiantrail.com.

Este centro de servicio se especializa en:

• - Mantenimiento estándar
• - Reparaciones inmediatas
• - Cambio de aceite
• - Talleres mecánicos

Además, Capital Chrysler Dodge Jeep Ram of Indian Trail Service cuenta con instalaciones y servicios convenientes para los clientes, como:

• - Servicios dentro de las instalaciones
• - Asistencia en otros idiomas
• - Acceso para sillas de ruedas
• - Aparcamiento adaptado para sillas de ruedas
• - Aseo adaptado para sillas de ruedas

Las opiniones de los clientes sobre Capital Chrysler Dodge Jeep Ram of Indian Trail Service son en su mayoría positivas, con una media de 4.4/5 según Google My Business. Muchos usuarios destacan la calidad del servicio, rapidez en reparaciones, precio adecuado y facilidad para hacer citas, lo que indica un compromiso real con la satisfacción de sus clientes. Por ejemplo:

"Me gusta. Capital CDJR ha sido genial ayudándome a cuidar mi Cherokee. Mantenimiento estándar o necesidad repentina de reparaciones. Citas fáciles, trabajo rápido y precios de primera calidad."

En conclusión, Capital Chrysler Dodge Jeep Ram of Indian Trail Service es una excelente opción para la atención de vehículos Chrysler, Dodge, Jeep y Ram. Ofrece una amplia gama de servicios especializados, instalaciones accesibles y un servicio de calidad que ha sido reconocido por los clientes.

👍 Opiniones de Capital Chrysler Dodge Jeep Ram of Indian Trail Service

Cecilia V.

5/5

Me gusta.

Jeff M.

1/5

Capital wanted two hundred bucks just to see if I needed a $165 firmware update! So I ditched them, drove ten minutes to Keffer, and they fixed me up in five minutes. No charge. Keffer has earned my future business.

Claud Y.

5/5

Capital CDJR has been awesome helping me to care for my Cherokee. Standard maintenance or sudden need for repairs. Easy appointments, quick work and pricing are all top notch

Danielle M.

1/5

Disappointed all around! When I originally called to schedule the appointment, their earliest appointment wasn't for 2 weeks. I asked them to make sure they had the part, as I figured it wasn't commonly kept there. They assured me they would have the part. I show up for the appointment and guess what, they DON'T have the part! They assure me they will get it there next day - I call to confirm the part is there before coming back in and it wasn't in! They finally get it in Thursday, I am told they will "help me out with the cost" because of the delay. Here's where it gets really good - for a tiny bar to be replaced on the soft-top, they quoted 1.5-2 hours, I have been born and raised in construction and car repair, I can't imagine it will take this long. But I guess I'd rather be told to prepare for more time to spend at the dealership and be pleasantly surprised when it takes less. So when it took just 42 minutes, I was thrilled.....HOWEVER, after paying the bill and looking at it in the car, they still charged me for 2 hours of labor!!! That's crazy! So I went back to talk to the manager, Trevor, who said they needed to still charge at the 2 hour rate because if they didn't their workers would always drag their feet and work would never get done. I don't know why I'm paying extra money because he can't motivate his employees to be productive in their jobs and do the job that they are paid to do, without dragging their feet. Sounds like a management problem, and not a cost that should be passed on to the consumer. I have an idea for the AREA SUPERVISOR, motivate your service manager to do his job and make sure his service employees are doing their job - maybe a lower salary and a larger bonus for getting work done, the way it should be done and in the time it should be done in. And then charging your customers a fair rate! But I'm guessing I know why that won't happen, it's great for this company to line their pockets with too - they then had that service guy go and do another job, charging another customer for an hours worth of work which I had already paid for, so they essentially got to charge $225/hr for labor, twice for that same hour.

Eric W.

4/5

Good quality, communication. The only thing they could’ve done better is to be more clear on what an appointment actually means. I had to wait several hours before my car was looked at even though I had an appointment. Had I known that, I would have arranged for other transportation plans. That said, they are the only place in town I will let work on my 2015 Jeep GC.

Kim H.

5/5

Just contacted the parts dept to help search for a part and the gentlemen was so polite and so helpful on the phone. Nothing better then great service. Thank You

tommy R.

5/5

I traveled from Texas to visit family in area and needed oil change and had recall notice on vehicle. They also tried to help with two other unrelated computer software issues that were not warranty. They corrected one but were unable to fix with the other. The service adviser Scott Jones was very helpful and explained how they had tried to fixed my problem. After all their work, they only charged me for the oil change. Very attentive to a customer they may never see again. I would recommend them to anyone needing vehicle service.

Maria W.

5/5

My daughter gets her oil changed on a regular basis here. I was with her just recently. She got great service. The wait wasn't too bad considering it was a Saturday. Nice people working there. They are very friendly!