Burr Ridge Senior Living

Jenn P.

My mother has lived in the cottages for over 2 years and recently moved out. Her initial stay was not under lease, and last December was required to sign a lease. She was ASSURED that she would be able to give 30 days notice to get out of the lease if she moved. This was my mother's understanding throughout 2024. We communicated she will be moving as soon as construction is done in her new place...in August. And continued to communicate the move as our contractor wasn't done. No red flags, no issues... Until October, when we were told that she is under a lease until the end of December and can't get out of it. Office manager apologized profusely and it was her fault... on and on. BUT NO RECOURSE. They did not make things right. Spoke to the regional director today, and "we need to go off contracts" "I'm sorry your mom feels that way" .... no apology, no recourse and no attempt to make it right. Taking advantage of elderly, even if they can legally sign contracts, in order to get them to sign it doesn't mean it is right. Please ensure as loved ones you read the contracts or have your family members know what they are getting into before signing. Do not trust what anyone says.

Andria R.

Dena Y.

I visited this place and many more for my mother. I actually came back another time with my husband just to see again. Donna Stinson could not have been more helpful in making this decision easier where to have my mother live. It takes on a whole other aspect for the best place to live and to feel comfortable that my mother is safe. I thank Donna so much. She knew everything that was part of my concerns on a place to live for my mother. My mom has been here for almost 2 months and is very happy.

Jeff M.

The facilities are nice but that's where it ends. Cleaning service rarely shows up and when they do, they spend 15 minutes. When it comes to the rent increase, they send out a docusign at 11 pm on the 30th day and think they are meeting the 30 day requirement. Also rent was raised 35%! Avoid these predators.

Pam C.

Jill B.

This is a beautiful facility but there are severe staffing problems causing issues such as: Limited menu and meal options House keeping which not being done. Transport to church on Sunday which was being done b4 Covid has now been discontinued. These were all selling point when Burr Ridge opened and are all problems now. Cannot recommend this facility at this time.

Karl S.

A beautiful and elegant 5 star facility with first class staff. 221 units with a combination of independent, assisted and memory care living with an incredible dining menu, activities and care free living. Parents have never been happier moving into this senior living mansion.

Antanas R.